Morgantown Utility Board's 2017 Consumer Confidence Report

To our customers, neighbors and friends:

2017 was a tremendous year for Morgantown Utility Board. We continued our strong tradition of providing world-class water service to our customers, continued our industry leading work in source water protection planning, actively engaged the public in planning for significant infrastructure upgrades, and did all of this while maintaining the most affordable rates in our state. Our updated Source Water Protection Plan was approved by the Bureau of Public Health, and was the first such plan in West Virginia to achieve that distinction since the passage of SB 373 in 2014. As West Virginia’s largest publicly owned utility, these things are important. They demonstrate our steadfast commitment to safeguarding public health and unwavering devotion to managing costs.

Our performance has been recognized with several awards. We won the “Taste Test” and were chosen as the best tasting drinking water at the West Virginia section meeting of the American Water Works Association in May of 2016. More recently, the Bureau of Public Health selected us to receive EPA’s prestigious Area Wide Optimization Program (AWOP) award, which recognizes systems who have achieved exceptional drinking water quality through optimized filtration plant performance.  

Naturally, none of this would be possible without our staff. The Morgantown area is fortunate to have the dedicated professionals of MUB working to ensure that water and wastewater services remain affordable and of extremely high quality. It’s our people that make us an industry leader and an organization for which all of Morgantown can be proud.

For these reasons we are pleased to present our 2017 Consumer Confidence Report. What you will find within the report is that our drinking water not only satisfies all state and federal drinking water standards, but in most cases surpasses those requirements. Our water is of an extremely high quality.

Of course, none of this would be possible without the support of our local residents. Together, we are successfully protecting our water resources and the overall health of our community. Together, we are ensuring our community has capacity to grow.

So please take time to review this year’s CCR. In addition to test results and other notices, it contains a host of other information. This includes total water treated during the year 2017, information on our water sources, explanations of likely sources of contamination for various chemicals, and definitions. The report also shows the condition of our raw water, the quality of our treated water, and compares our results against federal and state standards.

If you have questions or comments regarding this report or your water, please feel free to contact Treatment and Production Manager Greg Shellito at (304) 599-2111, visit our website at, or follow us on one of our social media sites. In addition, remember that you are always welcome at MUB board meetings, held on the third Monday of each month in Morgantown City Hall at 5:30 p.m. Your input at these meetings is extremely important as we continue to invest in our system.

We thank you for continuing to support MUB’s efforts in protecting our water resources and delivering world-class water. Your support makes a tremendous difference.


J.T. Straface, Chairman                                                                                                      Timothy L. Ball, General Manager


< Back to Cover PageNext Page >

A printable version of this report is available by clicking here. If you would like a print copy sent to you at no charge to you please call us at 304.292.8443 or email


  • Page 1: CCR Cover
  • Page 2: Welcome Letter
  • Page 3:  Water Standards and Definitions
  • Page 4: Inorganic Chemicals, Turbidity, and Lead and Copper
  • Page 5: Radiological, Coliform Bacteria, Cryptosporidium, and Organic Contaminants
  • Page 6: Unregulated Contaminants, Our Water Sources, Source Water Assessment, MUB Leadership, and our Service Area Map