Our customer lobby is open Mon-Fri 9 a.m. to 3:30 p.m. Customer Service Representatives are available by telephone Mon-Fri 8 a.m. to 4:30 p.m. at (304) 292-8443. This telephone number can also be used to report emergencies during after hours, weekends, and holidays. Comments made using the below form are received and processed during normal business hours.
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