Services

MUB takes tremendous pride in the services it provides. This is why the West Virginia Rural Water Association recognized Morgantown Utility Board with its 2013 Water System of the Year award. MUB was selected from 300 West Virginia Rural Water Association member systems representing all 55 counties across the state. The award acknowledges MUB’s outstanding customer service, dedication to providing the highest quality water, waste water, and stormwater services, and MUB’s proactive approach to environmental protection.

Consultations

Consultations

If you’re experiencing a plumbing issue related to sewage or water, and there is a chance the issue could be coming from outside your home or business, give MUB a call before hiring a plumber. A MUB technician will be dispatched to review the problem. If the issue is on MUB’s end it will be repaired at no cost to you. If the issue is on your end, MUB will inform you of this and there will be no fee for the consultation. This is just another way MUB is here for you!

Cross Connection and Backflow Prevention

MUB's cross connection and backflow program plays an important role in protecting community water supplies. The program educates the community about issues involving backflow and enforces various ordinances regulating direct and indirect cross connections. For information about backflow please visit our Cross Connection and Backflow page here, email backflow@mub.org, or contact a backflow engineer at 304-292-8443.

Engineering

MUB maintains a highly skilled staff of professional engineers capable of resolving the most complex issues. The team develops plans for various operations and upgrades, completely designs systems using sophisticated software, implements designs, and holds contractors accountable. By maintaining on-site staff capable of analyzing and resolving issues MUB can meet nearly any operational challenge. This adds tremendous value to customers and the community overall.

Stormwater

Stormwater

MUB manages stormwater flows for the City of Morgantown and occasionally the surrounding area when expertise is required. Exactly how stormwater is managed depends on the location of the stormwater drain. While some stormwater flows to our Star City Wastewater Treatment Plant, other stormwater flows directly to the Monongahela River or local streams. Because of this MUB staff engage in various outreach and educational activities throughout the year. For a list of events please visit here. If you would like a presentation on stormwater (or anything related to MUB) please email Chris Dale at cdale@mub.org or give him a call at 304.225.3658.

To see how stormwater impacts you and what you can do to impact stormwater, please follow the below link. The page contains a variety of information and links to stormwater related resources for the general public, contractors, developers and engineers. If you have questions give us a call at 304.292.8443, email us at stormwater@mub.org, of check out our stormwater FAQ. And be sure to to take our stormwater survey by clicking here!

For information on stormwater, please click here.

Waste Water Collection and Treatment

Waste Water Collection and Treatment

26 combined years of being recognized for excellence in waste water treatment.

MUB operates two waste water treatment plants: A combined treatment plant located in Star City (both stormwater and raw sewage flow to the plant) and a smaller plant at Cheat Lake that treats only raw sewage. The treated flow average at the Star City plant in 2012 was 10.12 gallons per day. The rated capacity of the plant is 12 million gallons per day although in wet weather the plant can treat 16 million gallons. On average, the Cheat Lake plant treats 750,000 gallons of wastewater per day, serving more than 2,000 customers.

Both plants were recognized by the National Association of Clean Water Agencies with Platinum Awards in 2013. These awards pay tribute to facilities that achieve perfect compliance with National Pollutant Discharge Elimination System permit requirements for five or more consecutive years. This marks the 12th consecutive Platinum Award for the Star City facility and the 14th consecutive award for the Cheat Lake facility. Such recognition demonstrates the professionalism of MUB waste water treatment staff and their dedication to protecting the people of Morgantown as well as the environment.

In 2000 MUB conducted a $10 million upgrade to the Cheat Lake waste water plant and its auxiliary systems. The Star City waste water treatment plant is scheduled to undergo a multi-year upgrade that will begin in 2016. This upgrade is imperative to meeting increasingly stringent state and federal guidelines as well as the growing infrastructure needs of the community. The cost of this upgrade is estimated at $70 million. 

Water Resource Protection

Water Resource Protection

Protecting and monitoring water resources is an important part of what MUB does. Every day MUB staff are in the community doing everything from presentations, to partnering with other organizations, to system maintenance, to implementing complex science and state-of-the-art technologies. 

In fact, MUB's source water protection planning and program is second to none. For detailed information on source water protection efforts please click here.

You may also be interested in the water quality monitoring that MUB does at the Morgantown Industrial Park (MIP) gas well operation. MUB analyzes the data to ensure the quality of water at intake is not compromised and publishes the data online (click here for the data).

Another example is the stormwater project completed in Sabraton. Designed to alleviate flooding due to stormwater runoff, MUB's in-house engineering staff drafted the project and continuously inspected the contractor's work. By managing stormwater, MUB not only safeguards the public but substantially reduces illicit discharges into our water systems.   

If your organization would like a presentation or information on protecting our water resources give Chris Dale a call at 304.225.3658 or email him at cdale@mub.org

Water Treatment and Distribution

Water Treatment and Distribution

Every day MUB services touch the lives of every person in our community with the most basic element of life: water.

Every year the community grows and MUB must ensure that growth can be met.

While balancing these two priorities is certainly a challenge, it's a challenge that MUB successfully manages every moment of every day. This is because MUB staff not only understand the tremendous responsibility of their jobs but are always looking to improve. 

MUB's commitment to excellence is also why in 2013 MUB put the finishing touches on a $50 million state-of-the-art upgrade to its water treatment plant. The upgrade provides area residents with the highest quality water possible while positioning MUB to not only meet increasingly stringent state and federal guidelines but the growing infrastructure needs of the area.

An important component of the overall upgrade is the installation of a membrane system for filtering water. This system significantly increases water quality by adding a protective barrier against various viruses and bacteria. Additionally, the upgrade includes updates to the water monitoring system and increased water treatment capacity.

Improvements such as these are critical to not only ensuring customer safety and area growth but is a primary reason Morgantown is consistently rated one of the best small cities in America. By keeping an eye on the future MUB is able to improve water quality while simultaneously contributing to area growth.

For additional information on MUB water quality check out the annual Consumer Confidence Report. The report contains important information about the source and quality of local drinking water. Also, the FAQ section contains answers to common water related questions.