Services
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Backflow Test Submission Portal
Click on the link to register and set up your Tester Profile as well as enter test results.
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Certified Backflow Testers
Please click here for a list of West Virginia Certified Backflow Testers registered on our Backflow Test Submission Portal.
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Consultations
If you’re experiencing a plumbing issue related to sewage or water, and there is a chance the issue could be coming from outside your home or business, give MUB a call before hiring a plumber. A MUB technician will be dispatched to review the problem. If the issue is on MUB’s end it will be repaired at no cost to you. If the issue is on your end, MUB will inform you of this and there will be no fee for the consultation. This is just another way MUB is here for you!
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Cross Connection and Backflow Prevention
MUB's cross connection and backflow program plays an important role in protecting community water supplies. The program educates the community about issues involving backflow and enforces various ordinances regulating direct and indirect cross connections. For information about backflow please visit our Cross Connection and Backflow page here, email backflow@mub.org, or contact a backflow engineer at 304-292-8443.
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Engineering
MUB maintains a highly skilled staff of professional engineers capable of resolving the most complex issues. The team develops plans for various operations and upgrades, completely designs systems using sophisticated software, implements designs, and holds contractors accountable. By maintaining on-site staff capable of analyzing and resolving issues MUB can meet nearly any operational challenge. This adds tremendous value to customers and the community overall.
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Stormwater Management
MUB manages stormwater flows for the City of Morgantown, and in some instances, surrounding areas. The storm sewer system includes 105 miles of storm pipe of varying sizes and shapes, and nearly 4,000 inlets. It also includes an undetermined number and length of ditches and streams which combine with the hard infrastructure to provide a complete storm network.
Exactly how stormwater is managed depends on the location of the stormwater drain. While some stormwater flows to our Star City Wastewater Treatment Plant, other stormwater flows directly to the Monongahela River or local streams. Because of this MUB staff engage in various outreach and educational activities throughout the year. For more detailed information on our stormwater program, including information for residents, businesses and contractors, please visit our stormwater page by clicking here. If you have questions give us a call at 304.292.8443 or email us at stormwater@mub.org.
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Water Resource Protection
Protecting and monitoring water resources is an important part of what MUB does. Every day MUB staff are in the community doing everything from presentations, to partnering with other organizations, to system maintenance, to implementing complex science and state-of-the-art technologies.
In fact, MUB's source water protection planning and program is second to none. For detailed information on source water protection efforts please click here. You may also be interested in our tracking of above ground storage tanks (AST).
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Wastewater Collection and Treatment
MUB operates two wastewater treatment plants: A combined treatment plant located in Star City (meaning that both stormwater and raw sewage flow to the plant) and a smaller plant at Cheat Lake that treats only raw sewage. The treated flows at the Star City plant in 2023 was 3.32 billion gallons. This averages out to about 9.1 million gallons per day. The rated capacity of the plant is 12 million gallons per day although in wet weather the plant can treat 16 million gallons. This plant completed a signficant upgrade in 2023.
In 2023, the Cheat Lake plant treated 230.5 million gallons of wastewater. This averages out to 0.63 million gallons per day. Over a six year period, monthly flows exceeded the plant's design limits 33% of the time. Given this, an upgrade of the plant is required.
Both plants have been recognized across multiple years by the National Association of Clean Water Agencies with Platinum Awards. These awards pay tribute to facilities that achieve perfect compliance with National Pollutant Discharge Elimination System permit requirements for five or more consecutive years. Such recognition demonstrates the professionalism of MUB waste water treatment staff and their dedication to protecting the people of Morgantown as well as the environment.
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Water Treatment and Distribution
MUB's water treatment plant has been described as "elite" by the Associated Press and others. The reason is that MUB's water treamtnet processes are world-class and the staff that manages the plant are well trained, competent professionals.
In 2023, our water plant treated 3.6 billion gallons of water, for an average of roughly 10.5 million gallons a day. To put this into perspective, if you drank a gallon of water every single minute of every single day, it would take you nearly 7,000 years to drink all the water MUB treated in 2023.
Additionally, in 2023 MUB began utilizing the Flegal Dam and Reservoir. This 370,000,000 gallon raw water reservoir located just outside Morgantown, serves as a secondary water supply capable of providing water for up to 33 days if used exclusively in the event of a water contamination issue along the Monongahela River. This is sufficient to meet both the current emergency needs and the projected needs of the area for the next 30 years.
Improvements such as these are critical to not only ensuring customer safety and area growth but is a primary reason Morgantown is consistently rated one of the best small cities in America. By keeping an eye on the future MUB is able to improve water quality while simultaneously contributing to area growth.
For additional information on MUB water quality check out the annual Consumer Confidence Report. The report contains important information about the source and quality of local drinking water. Also, the FAQ section contains answers to common water related questions.