To our customers, neighbors and friends:

Even though this report is provided in 2020, it summarizes data collected in calendar year 2019, long before any of us ever heard of COVID-19 or Coronavirus. But, because we know that COVID-19 dominates everyone’s concerns at this moment, we include this special message: The coronavirus is a fragile organism that does not survive the water treatment process, and there is no reason to be concerned regarding its presence in your drinking water. Your drinking water is safe.

2019 was a tremendous year for Morgantown Utility Board. We continued our strong tradition of providing world-class water service to our customers, continued our industry leading work in source water protection planning, actively engaged the public in planning for significant infrastructure upgrades, and did all of this while maintaining some of the most affordable rates in our state. Our updated Source Water Protection Plan has been approved by the Bureau of Public Health, and was the first such plan in West Virginia to achieve that distinction since the passage of SB 373 in 2014.

Meanwhile, construction of our new 370 million gallon George B. Flegal Raw Water Reservoir remains underway along the pristine upper portion of Cobun Creek. As West Virginia’s largest publicly owned utility, these things are important. They demonstrate our steadfast commitment to safeguarding public health and unwavering devotion to managing costs.

Our performance has been recognized with several awards. We won the “Taste Test” and were chosen as the best tasting drinking water at the annual conference of the West Virginia Rural Water Association in September of 2018. The Bureau of Public Health recently selected us to receive EPA’s prestigious Area Wide Optimization Program (AWOP) award, which recognizes systems who have achieved exceptional drinking water quality through optimized filtration plant performance.

Naturally, none of this would be possible without our staff. The Morgantown area is fortunate to have the dedicated professionals of MUB working to ensure that water and wastewater services remain affordable and of extremely high quality. It’s our people that make us an industry leader and an organization for which all of Morgantown can be proud.

For these reasons we are pleased to present our 2019 Consumer Confidence Report. Even though the report is provided in 2020, we refer to it as the 2019 CCR, because it summarizes data collected in the previous calendar year. What you will find within the report is that our drinking water not only satisfies all state and federal drinking water standards, but in most cases surpasses those requirements. Our water is of an extremely high quality.

Of course, none of this would be possible without the support of our local residents. Together, we are successfully protecting our water resources and the overall health of our community. Together, we are ensuring our community has capacity to grow.

So please take time to review this year’s CCR. In addition to test results and other notices, it contains a host of other information. This includes total water treated during the year 2019, information on our water sources, explanations of likely sources of contamination for various chemicals, and definitions. The report also shows the condition of our raw water, the quality of our treated water, and compares our results against federal and state standards.

If you have questions or comments regarding this report or your water, please feel free to contact Treatment and Production Manager Greg Shellito at 304-225-3659, visit our website at, or follow us on one of our social media sites. In addition, remember that you are always welcome at MUB board meetings, held on the second Tuesday of each month in Morgantown City Hall at 5:30 p.m. Your input at these meetings is extremely important as we continue to invest in our system.

We thank you for continuing to support MUB’s efforts in protecting our water resources and delivering world-class water. Your support makes a tremendous difference.


J.T. Straface, Chairman

Timothy L. Ball, General Manager

A printable copy of this report is available by clicking here. If you would like a print copy sent to you at no charge to you please call us at 304.292.8443 or email