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Our customer access portal is temporarily out of service.

We are in the process of switching over to a new customer service platform. Unfortunately, during this switchover the customer portal is unavailable.

MUB customer service representatives are available to take payments over the phone at 304.292.8443 or payments can be made via the drop box located in in the parking area of our 278 Greenbag Road office location.

Please know that during this time service terminations are not occurring and late payment fees will be waived.

We sincerely apologize for the inconvenience and are making every effort to complete the changeover to the new system.

To learn more about the new system please visit https://mub.org/paymentus.